Shipping policy

1. Shipment processing times

All orders are processed within 5-10 business days (excluding weekends and holidays) after the order is
placed. Please note that during high-volume periods, processing time may take longer than usual.

 

2. Methods of shipping and delivery time

Currently we only offer delivery within the UK.

Standard shipping: 2 to 4 business days free of charge.
Please note that we cannot amend your order once it has been shipped.

 

3. Shipping restrictions

We do not ship internationally.

 

4. Tracking orders

Once your order has been shipped, you will receive an email with a tracking number. You can track your
order using the tracking number on the carrier’s website.

 

5. Damaged or lost items

If you receive a damaged item or your order is lost in transit, please contact us. We will work with you to
resolve the issue as quickly as possible, which may include providing a refund or replacement.